Domestic Cleaning


Updated 08/02/2021

AL Home Cleaning Ltd is continuing to operate our services with some essential changes to ensure the health and safety of our staff and clients alike.

The government guidelines state that cleaners are still allowed to work in other people’s homes in England during the third lockdown.

An extract from the guidelines "From 6 January, a national lockdown applies in all of England. You can only leave home for work purposes where it is unreasonable for you to do your job from home.

Where it is necessary for you to work in other people’s homes - for example, for nannies, cleaners or tradespeople - you can do so. Otherwise, you should avoid meeting for work in a private home or garden, where COVID-19 Secure measures may not be in place." More information could be found here.

The government also published detailed guidance on how to keep COVID-safe when working in other people's homes. Households must comply with the same guidelines as public and private venues, including social distancing and increased hygiene measures.

What are we doing?

We want to inform you of the actions we are taking to protect our cleaners and clients during the current times;

We are in continuous contact with our cleaners requiring them to take a temperature check if they begin to feel unwell, which we also request of our clients to maintain the safety of both parties.

Work in the home, like cleaning, can continue providing the person carrying out the work has no symptoms and that no-one in their household is self-isolating.

If you or anyone in your household have any symptoms or are self-isolating, please let us and your cleaner know as soon as possible.

We have also informed our cleaners to self-isolate if they or anyone in their household displays any symptoms.

Social distancing of at least 2 meters must be maintained.

All cleaners must follow our detailed cleaning and safety guidelines

Thoroughly wash their hands before, during, and after their cleans with hot soapy water.

Surfaces should be cleaned using regular products and then where possible, disinfected.

Special attention should be paid to "high touched" areas such as light switches, door and cupboard handles, TV remotes, tables, etc.

Warm water should be used when cleaning surfaces and mopping floors, to maximise the effectiveness of cleaning products.

Use disposable or machine washable gloves.

Open windows where possible for ventilation.

Wash cleaning cloths and mop covers at a high temperature (60°C or above) after every use.

Avoid shaking dirty laundry and soft furnishings.

Clients must be located in a different room to the cleaner. The social distancing of at least 2 meters must be maintained at all times.

Face coverings are not mandatory, however, if the client asks for them to wear one, then they should be prepared to do so.

Cleaners are only allowed to work if they have no symptoms of COVID19 and if no one in their households is self-isolating.

Main symptoms

The main symptoms of coronavirus are:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

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What our clients say


I would just like to say how happy I am with Ingrid’s cleaning so far. She is very thorough and does a good job, many thanks. Can you let her know this too please.


I was very impressed with Karolina's first visit. If she maintains the standards and is as enthusiastic about her job and keeping my house clean as she said she is, then we shall not want her to leave!


I wanted to let you know that I am very pleased with Indre. It was good that she just got on with doing the cleaning, used her initiative and she has done a very good job. She seems to be quite thorough. I'm very happy with her and hope she continues to keep the good work up.


Many thanks. We have been so fortunate to have Ale. I never have to ask her to do things as she is very thorough and does lots of extras. So pleased with her work.